Learnoa (“Learnoa,”
“we,” or “us”) is committed to protecting your privacy, we take data protection
and privacy very seriously. This Privacy Policy (“Policy”) describes how Learnoa
collects, uses, shares and secures the personal information you provide when
you visit the Websites and Mobile Apps owned and operated by Learnoa (listed
below), and when you use our Service(s). It also describes your choices
regarding use, access and correction of your personal information. The use of
information collected through our Service(s) shall be limited to the purpose of
providing the service for which you have engaged Learnoa. The capitalized terms
used in this Policy but not defined herein shall have the same meaning as
defined in our Terms and Conditions.
Learnoa Website and Mobile Apps:
Website: LearnOA.com
Mobile App: LearnOA App
Please read this Privacy Policy carefully, as it governs how you use Learnoa
or its affiliate products. If you do not agree to this Privacy Policy, please
do not use Learnoa.
Notice to End Users
In some
cases an administrator may create an account in Learnoa on the behalf of a
“End-User” and may provide his/her information, including Personal Information.
In such cases the administrator who may be your Employer or a Learnoa
Authorised Training partner (ATP) is our “Customer.” We collect Information
under the direction of our customers and have no direct relationship with
the End-User whose personal data we process.
A
End-user’s use of the Learnoa platform may be subject to the Customer’s
policies, if any.
Our Customer must
have the authority to act on behalf of the End-User and to consent to
the collection and use of their Personal Information as described in this
Privacy Policy.
If you
are an End-user using our platform, please direct your privacy inquiries to
your administrator. Learnoa is not responsible for the privacy or security
practices of our customers, which may differ from those set forth in this
privacy statement.
Learnoa
does not send personalized advertisement or Marketing communication to end
users.
International Transfer
Personal
data collected by Learnoa may be stored and processed in your region, and in
any other country where Learnoa or its affiliates, data sub-processors operate
facilities. To facilitate Learnoa global operations, we may transfer and access
such information from around the world, including from other countries in which
the Company has operations. This Privacy Statement shall apply even if Learnoa
transfers Data to other countries.
Currently,
Learnoa and its data sub processors have data centers in United States, India
and Japan.
The data
we hold may also be processed by employees operating in countries listed above,
Such staff may be engaged in, among other things, product development and
customer and technical support. The data protection and other laws of these
countries might not be as comprehensive as those in your country. By submitting
your data and/or using Our Services, You consent to the transfer, storing, and
processing of Your data in these countries.
Note to our
customers in Europe: We transfer personal data from the European Economic
Area and Switzerland to other countries, some of which have not been determined
by the European Commission to have an adequate level of data protection. When
we do, we use contracts, to help ensure your rights and protections travel with
your data. By submitting your data and/or using Our Services, You consent to
the transfer, storing, and processing of your data in these countries.
Use of your Personal Information
and Other Data
Learnoa
uses this Privacy Policy to govern the use of personal information you provide
to us. We use your personal information solely to provide our services to you.
We also use your Personal Identifiable Information (PII) together with
other Personally Non-Identifiable Information (non - PII) to help us better
understand our users and to improve the content and functionality of our site.
-Personal Identifiable Information
We may
collect the following personal information from you in the following
situations
o
When you
visit our website or mobile apps and voluntarily provide the following
information via one of our contact forms, via a chat or phone session, or as
part of a purchase of one of our courses or register on our site:
§
Contact
Information, such as name, email address, mailing address, phone number,
IP
§
Information
about your business, such as company name, company size, business type
§
Billing
Information, such as credit card number and billing address;
Note : All payment transactions
are processed through secure payment gateway providers. We do not store any
card information (other than the last 4 digits of your card) in our servers.
o
When you
use our Learning Management System (*.lms.Learnoa.com), mobile applications,
our support system or respond to our surveys:
§
Contact
Information, such as name, email address, mailing address, IP address,
geographic location, or phone number;
§
Unique
Identifiers, such as username or password;
§
Name and e-mail address
when you provide feedback from the Service(s)
Users
may, however, visit our Site anonymously. We will collect personal
identification information from Users only if they voluntarily submit such
information to us. Users can always refuse to supply personally identification
information, except that it may prevent them from engaging in certain Site
related activities.
-Non-Personal Identifiable Data:
We
capture some Non Identifiable data in our logs. The data in the logs includes
o
Device
type
o
browser
type
o
language
preference,
o
time
zone,
o
screen
size
o
referring
/ exit pages
-Use of Personal Information
We may
use the personal information collected from within the Websites or when you use
the Service(s) to:
o
Provide
you with the Service(s).
o
Send
you communication from
the Service(s)
o
Assess
the needs of your business to determine or suggest suitable products.
o
Send you
requested product or service information.
o
Respond
to customer service requests.
o
Administer
your account.
o
Send you
promotional and marketing communications.
o Show you Personnalized Advetizements
o
Facilitate
your transactions with other users when you use our Service(s).
o
Perform
statistical analyses of user behaviour and characteristics at an aggregate
level in order to measure interest in and use of the various areas of the site.
When you
provide us with personal information about your contacts we will only use this
information for the specific reason for which it is provided.
-Sharing of Information
If your
subscription was provided by your employer or a Learnoa authorised training
partner, we will share information, including personal information with them.
We may
transfer personal information to our Group Companies and sub-contractors that
help us provide our Service(s). Transfers to subsequent third parties are
covered by the service agreements with our data-processors. We reserve the
right to disclose your personal data as required by applicable law, in response
to lawful requests by public authorities, including meeting national security
or law enforcement requirements and when we believe that disclosure is
necessary to protect our rights and/or to comply with a judicial proceeding,
court order, or other legal process served on us.
In the
event Learnoa goes through a business transition, such as a merger or
acquisition by another company, or sale of all or a portion of its assets, your
user account and personal data will likely be among the assets transferred. You
will be notified via email and via a prominent notice on our Websites of any
such change in ownership or control. We may also disclose your personal
information to any other third party with your prior consent.
Data from Third Parties
We also
obtain data from third parties. We protect data obtained from third parties
according to the practices described in this statement, plus any additional
restrictions imposed by the source of the data. These third-party sources vary
over time, but have included:
o
Data
brokers from which we purchase demographic data to supplement the data we
collect.
o
Social
networks when you grant permission to access your data on one or more networks.
o
Existing
or past learners who participate in our referral program
o
Service
providers that help us determine a location based on your IP address in order
to customize certain products to your location.
o
Partners
with which we offer co-branded services or engage in joint marketing
activities, and
o
Publicly-available
sources such as open government databases or other data in the public domain.
We may
receive Personal Information about you from other sources like postal mail,
telephone or fax. We may add this information to the information we have
already collected from you via the Site in order to improve the products and
services we provide.
Correction, Removal or Export of
Personal Information
Learnoa
acknowledges that you have the right to access, edit and delete your personal
information at any time. Upon request, we will provide you with reasonable
access to the personal information we collect about you. You will have the
opportunity to correct, update, modify or delete this information as follows:
o
If you
have independently signed up with Learnoa.
You may access, update or export your Personal Information included in your
online Learnoa account at any time by logging into your account and going to
your profile or by contacting us.
o
If you
are using an enterprise-provided account (Learnoa authorised Training Partner or
your Employer)
Exceptions
in Deletion: If you request access to your personal information and
discover that that information is wrong, we strive to give you ways to update
it quickly or to delete it – unless we have to keep that information for
legitimate business or legal purposes. We aim to maintain our services in a
manner that protects information from accidental or malicious destruction. Because
of this, after you delete information from our services, we may not immediately
delete residual copies from our active servers or backup systems
Exception
in Data Portability: There may be limits to the amount of information we
can practically provide. For example, we may limit an individual’s access to
personal information where the burden or expense of providing access would be
disproportionate to the risks to the individual’s privacy or where doing so
would violate others’ rights.
Exception
in Data Correction: Even after updates to your Personal Information, we
may maintain and store older versions of such information within our databases,
access logs and other records in order to comply with other routine data
audits.
Cookies and Other Tracking
Technologies
Learnoa
and our third-party partners, such as our advertising and analytics partners,
use cookies and other tracking technologies (e.g., web beacons, device
identifiers and pixels) to provide functionality and to recognize you across
different Services and devices.
The types
of cookies used by Learnoa includes
o
Essential
Cookies: These cookies are essential for the basic functionalities offered
by the Site and Service(s). These class of cookies helps in keeping a user
logged in to the Service(s) and remember relevant information when they return
to the Service(s).
o
Insight
Cookies: These are used for tracking the user activities within the
Service(s), which in turn helps us in improving your user experience.
o
Marketing
Cookies: These are used for providing you with customized and
interest-based ads based on your browsing behavior and other similar activities
on our Websites.
You can
choose to have your computer warn you each time a cookie is being sent, or you
can choose to turn off all cookies. You do this through your browser settings.
Since each browser is different, look at your browser's Help Menu to learn the
correct way to modify your cookies.
If you
turn cookies off, some of the features that make your site experience more
efficient may not function properly.
Advertisements
We
partner with third parties to manage our advertising on other sites. Our third
party partners may use technologies such as cookies to gather information about your
activities on our Website and other sites in order to provide you advertising
based upon your browsing activities and interests.
Analytics
Learnoa
uses third party software for analytics. All metrics information collected from
your usage of the Service(s) shall be transmitted to our analytics provider.
This information is then used to evaluate how users use our platform, and to
compile statistical reports on user activity for us. We further use the same statistical
analytics tool to track or to collect your Personally Identifiable Information
(PII). We will use this information in order to maintain, enhance, or add to
the functionality of the Service(s) and to personalize the experience for you.
Aggregated information and analysis may be made public where desired by Learnoa.
We and
our third party advertising partners use technologies such as web beacons in
analyzing trends, administering the website, tracking users’ movements around
the site, and gathering demographic information about our user base as a whole.
We may receive reports based on the use of these technologies by these
companies on an individual and aggregated basis.
Do Not Track
Currently,
various browsers — including Internet Explorer, Firefox, and Safari — offer a
“do not track” or “DNT” option that relies on a technology known as a DNT
header, which sends a signal to Web sites’ visited by the user about the user's
browser DNT preference setting. Learnoa does not currently commit to responding
to browsers' DNT signals with respect to the Company's Web sites, in part,
because no common industry standard for DNT has been adopted by industry
groups, technology companies or regulators, including no consistent standard of
interpreting user intent. Learnoa takes privacy and meaningful choice seriously
and will make efforts to continue to monitor developments around DNT browser
technology and the implementation of a standard.
Links to Third Party Sites
Our
Websites contain links to other websites that are not owned or controlled by Learnoa.
Please be aware that we are not responsible for the privacy practices of such
other websites or third parties. We encourage you to be aware when you leave
our Websites and to read the privacy policies of each and every website that
collects personal information.
Public Forums
Our
Websites offer publicly accessible blogs or community forums. You should be
aware that any information you provide in these areas may be read, collected,
and used by others who access them. To request removal of your personal
information from our blog or community forum, please contact us. In some cases, we may not be able
to remove your personal information, in which case we will let you know that we
are unable to do so and why.
Learnoa
may provide bulletin boards, blogs, or community threads on the Company’s Web
sites. Any personal information you choose to submit in such a forum may be
read, collected, or used by others who visit these forums, and may be used to
send you unsolicited messages. Learnoa is not responsible for the personal
information you choose to submit in these forums.
Remember
that when you share information publicly, it may be indexable by search
engines.
Single Sign-On & Other social
Media Features
Our
Website includes social media features, such as the Facebook “Like” button, the
“Share This” button or interactive mini-programs. Where we have your consent,
these features may collect your IP address, which page you are visiting on our
Websites, and may set a cookie to enable the feature to function properly.
Social media features and widgets are either hosted by a third party or hosted
directly on our Websites. Your interactions with these features are governed by
the privacy policy of the company providing them.
You can
log in to our Websites using sign-in services by LinkedIn. The services will
authenticate your identity and provide you the option to share certain personal
information with us such as your name and email address.
Communications from the Websites
We may use your email address to send our newsletters and/or marketing communications. If you no longer wish to receive these communications, you can opt out by following the instructions contained in the emails you receive or by contacting us at admin@learnoa.com
We will
send you announcements related to the Service(s) on occasions when it is
necessary to do so. For instance, if our Services) is temporarily suspended for
maintenance, we might send you an email. Generally, you may not opt-out of
communications which are not promotional in nature. If you do not wish to
receive them, you may delete your Account.
Information Security
Our
Websites and Service(s) have industry standard security measures in place to
protect against the loss, misuse, and alteration of the information under our
control. When you provide us with sensitive information (such as credit card
information or login credentials), we will encrypt that information via Secure
Socket Layer (SSL).
Although
we will do our best to protect your personal data, we cannot guarantee the
security of your data transmitted to our Websites or via the Service(s) and any
transmission is at your own risk. Once we receive your personal information, we
will use strict procedures and security features to try to prevent unauthorized
access.
We adopt
appropriate data collection, storage and processing practices and security
measures to protect against unauthorized access, alteration, disclosure or
destruction of your personal information, username, password, transaction
information and data stored on our Site.
o
Our
website is scanned on a regular basis for security holes and known
vulnerabilities in order to make your visit to our site as safe as possible.
o
We use
regular Malware Scanning.
o
Your
personal information is contained behind secured networks and is only
accessible by a limited number of persons who have special access rights to
such systems, and are required to keep the information confidential. In
addition, all sensitive/credit information you supply is encrypted via Secure
Socket Layer (SSL) technology.
o
All
payment transactions are processed through secure gateway providers and are not
stored or processed on our servers
Testimonials
We post customer testimonials/comments/reviews on our Website which may contain personal information. Prior to posting the testimonial, we obtain the customer's consent to post their name along with their testimonial. If you want your testimonial removed, please contact us.
Children's Personal Information
Learnoa
does not knowingly collect any personal information from children under the age
of 18. If you are under the age of 18, please do not submit any personal
information through our Websites or Service(s). We encourage parents and legal
guardians to monitor their children’s Internet usage and to help enforce this
Policy by instructing their children never to provide personal information
through our Service(s) or Websites without their permission. If you have reason
to believe that a child under the age of 18 has provided personal information to
us through our Websites or Service(s), please contact us and we will endeavor
to delete that information and terminate the child's account from our
databases.
Amendments
Learnoa
has the discretion to update this privacy policy at any time. When we do, we
will post a notification on the main page of our Site and revise the updated
date at the bottom of this page. We encourage Users to frequently check this
page for any changes to stay informed about how we are helping to protect the
personal information we collect. You acknowledge and agree that it is your
responsibility to review this privacy policy periodically and become aware of
modifications. Your continued use of this Websites or the Service(s) following
the posting of any amendment, modification, or change to this Policy shall
constitute your acceptance of the amendments to this Policy. You can choose to
discontinue use of the Websites or Service(s), if you do not accept the terms
of this Policy, or any modified version of this Policy.
Contacting LearnOA
If you
have any questions about this privacy policy or your dealings with the Learnoa,
you can reach out to us using the Learnoa.com Help & FAQs page
