REFUND / EXCHANGE POLICY

Thanks a ton for giving us a chance to serve you!

We ensure that our learners have a rewarding experience while they discover, analyze and purchase our training programs.

Following are the terms and conditions that govern our Refund Policy.

When you buy a training program on Learnoa.com, you agree to our Privacy Policy, Terms of Use and Refund / Exchange Policy.

Our refund policy is as follows:

7 Days 100% Money-Back Guarantee - Cancellation & Refunds

Learnoa presents the never-before 7 Days 100% Money-back guarantee. Get an instant Refund within 7 days of the enrolment date, if you don’t like the training program. 

The following terms and conditions stand for getting the Refund / Cancelling your enrollment:

o   Refund request has to be raised within 7 days of purchase (enrollment) of the training program for it to be considered.

o   Refund request can be raised by contacting our Customer Support team, the details of which are present on our “Help & FAQs” page.

o   7 Days 100% Money back guarantee is void if the participant has downloaded(or buffered) more than 20% of the video content of the training program, or has downloaded more than 20% of the material, or both.

o   7 Days 100% Money back guarantee is void if the participant has downloaded(or buffered) more than 20% of the video content of the training program, or has downloaded more than 20% of the material, or both.

 

Accessed more than 20% of the training, still don’t want to go with that?

In case, you have downloaded(or buffered) more than 20% of the training content or the material or both, still if you don’t want to go ahead with your training program, we have another option for you. You can get your training program exchanged with another training program from the catalog (by paying the difference amount at the time of exchange).

This would be applicable only if you have accessed less than 30% of the training content and the material. If you have downloaded(or buffered) more than 30% of training content or the material, this option would not apply..

Please note that there would be no refund from our side if the difference amount is coming out to be negative.

 

Refunds: Duplicate payment

Refund of the duplicate payment made by a user will be processed via the same source (original method of payment) within 10 working days post intimation by the user.

Note: All refunds will be processed within 10 working days after the refund request is approved by Learnoa.com.