Understanding Salesforce in an easiest way possible
What Is Salesforce?
Before we start introducing Salesforce, we would like you to answer one question in mind – Do you know what Salesforce is?
IF POSSIBLE KINDLY GET AN IMAGE CREATED LIKE THIS ONE or INSERT THE SAME WITH IMAGE CREDITS
The above image shows the real power of Salesforce in today's world. Irrespective of the company size, everyone seems to be using the services of Salesforce and its products in solving the problems.
What Are The Services And Products That Are Offered By Salesforce?
Salesforce Sales Cloud –
With the help of the Sales Cloud, you can easily manage the sales, customer support facets, and marketing of your organization. For those organizations that are engaged in B2B and B2C, the sales cloud is what you need.
Salesforce Marketing Cloud –
This renders a world-class digital marketing platform. Using the Salesforce marketing cloud, the digital marketer in your company can easily manage the journey of a customer along with the mobile, email, web personalization, social media, content management, content creation, and data analytics.
Service Cloud –
The Service Cloud is a help stage for your association's client care and help group. It gives highlights like case following and interpersonal interaction module for discussion and examination. This not just encourages your operators to take care of client issues quicker, yet also offers your clients access to responses. Utilizing these answers, your clients can take care of problems without anyone's help.
Salesforce Community Cloud –
For those who need social stage for their company to increase communication among their workers, accomplices, and clients, then Salesforce Community Cloud is what you need. This stage can be used to trade information and pictures in real-time.
Salesforce Commerce Cloud –
The business cloud empowers your company to give consistent client assistance and experience, regardless of your client's area. It likewise accommodates client information coordination with the goal that your purchasers can have a superior encounter. On the off chance that you will probably furnish the client with a positive, drawing in client experience, Commerce Cloud is what you need.
Salesforce Analytics Cloud –
The Analytics Cloud gives a business knowledge stage to your company to work with enormous information records, make diagrams, graphs, and other pictorial portrayals of information. It is suitable for versatile access and information representation and can be coordinated with other Salesforce clouds.
Salesforce App Cloud –
To create custom applications that will run on the Salesforce stage, you can utilize the Salesforce App Cloud. It gives you an assortment of improvement devices that you can use to make custom applications. A few of the tools in the App Cloud are as follows:
- Force.com permits administrators and engineers to create sites and applications into the primary Salesforce.com application.
- AppExchange is an online application commercial center for outsider applications that sudden spike in demand for the Force.com stage.
- Heroku Enterprise gives engineers the adaptability to make applications utilizing their favored dialects and apparatuses.
- Salesforce Thunder is a rules processing engine that is designed to analyze the events and act accordingly.
- Salesforce Sandbox enables designers to test ideas in a protected and segregated condition.
Salesforce IoT Cloud –
When your company needs to store and process the Internet of Things (IoT) information, you can use the administration of Salesforce IoT cloud. The stage is worked to take in gigantic volumes of data created by gadgets, sensors, sites, applications, clients, and accomplices. On accepting this information, the stage starts activities to give you continuous reactions.
Salesforce Health Cloud –
If you are a Health IT company and require a CRM framework that includes a doctor-patient relationship and records the management, at that point, Health Cloud is the thing that you need. Through the patient profile, you can offer the help of a balanced relationship by coordinating data from various information sources.
Also Read: Salesforce Interviews Questions